Customer care

Shipping & Returns

Clear shopping information for shipping, returns, and simple jewelry care.

Shipping

Available shipping options, rates, and delivery estimates are shown during checkout before payment is completed. Please review the shipping address carefully before placing an order.

Returns and order help

If an order needs attention, keep the order number and product photos ready so support can review the request clearly. Final return windows and regional requirements can be updated here once your store policy is confirmed.

Jewelry care

Avoid water, perfume, and harsh chemicals. Store pieces separately and wipe gently with a soft cloth after wear.